FREQUENTLY ASKED QUESTIONS
Q: How do I prepare for my hair appointment?
A: Please arrive with your hair cleansed, conditioned, detangled and completely dry. You should style your hair with products that best define your curls. I want to see the curl you achieve in your day to day routine. Please DO NOT arrive with your hair in any style that would alter your natural curl pattern. This means no ponytails, no braids, no clips and no hats. Please do not brush out your dry hair, as that will disrupt your curl.
Q: Why don't I see any available appointments online?
A: If you don't see any available appointments online, that is because nothing is available for the next 60 days. This is a 60 day rolling calendar. New appointments are revealed each day.
Q: May I bring a friend with me to my appointment?
A: Unfortunately, no. Appointments are reserved only for the person that was scheduled.
Q: Do you take walk-ins?
A: No...you must have an appointment.
Q: Do you have a cancellation policy?
A: To ensure that appointments flow smoothly I request at least 48 hours prior to confirming, canceling or rescheduling appointments. You will receive reminders 5 days and 2 days before your scheduled appointment. Less than 48 hour notice for a cancellation will result in a cancel fee of 50% of your scheduled service. That charge will be applied to the credit card on file. No shows will not have the option to schedule future appointments.